Smooth IP™ Telephony Solutions
Alliant Technologies takes the complexity out of your migration to
IP-based telephony with our Smooth IP suite of IP telephony solutions. With
our expert engineering staff and best-in-class IP telephony
partners, Alliant can deliver the cost savings you expect with
minimal business disruption. All Alliant Smooth IP solutions are
based on industry-leading Cisco IP communications equipment,
featuring Unified Communications Solutions® for voice processing, voice mail, voice and web conferencing and IP contact centers.
Analysis & Assessment
Alliant performs a comprehensive review of your environment including telephone systems, circuits and LAN/WAN network infrastructure and delivers a detailed technical, operational, and financial assessment customized to reach your IP telephony objectives.
Design
Planning for a new IP telephony solution requires a multi-layered approach. Some of the details that Alliant engineers consider include: site cabling, LAN switching, Contact Center requirements, WAN circuits, Quality of Service (QoS) routing, equipment placement, packet latency, dial plans and legacy equipment integration.
Procurement
Alliant maintains relationships with top suppliers of IP telephony products and services. Alliant is a leading Cisco Partner for IP communications equipment, and AT&T's top partner selling its voice, hosting and IP networking services. Alliant can create detailed parts lists, identify current promotions, and apply discounts that will bring the highest value.
Deployment
Clients who are ready to proceed with an IP telephony installation need configuration services, project management oversight, and end-user training to navigate through the complexities of converged networking. Alliant provides the required resources, using proven deployment methods to implement IP telephony quickly and effectively.
Hosting & Disaster Recovery
Because IP telephony systems are designed to service the entire enterprise, an increasing number of clients are choosing to host their IP telephony equipment in a secure and hardened hosting center. This model provides the most dependable, cost effective deployment and the most reliable service platform due to a better environmental infrastructure and robust network connectivity. Alliant's IP telephony hosting partners provide carrier-class circuit access and protection of your IP telephony system, integrated with a comprehensive disaster recovery plan for voice services.
Monitoring, Remediation & Maintenance
Alliant's Aware Service will proactively monitor the IP telephony system for service
degradation, dropped network links, or equipment failure. Once a
failure is identified, Alliant issues trouble tickets, performs
immediate service repair, and provides regular status reports
to the client until the issue is resolved. Repair is performed
remotely or on-site, as required. Alliant will also proactively
maintain the equipment, apply required patches, and provide
availability statistics.
Administration & End-User Support
Alliant can manage the day-to-day administration of your IP telephony system. This allows your own staff to spend time on more strategic activities. Alliant's IP telephony staff is fully trained in Cisco’s Unified Communications user features to support your system updates and move/add/change/disconnect requests.
Small Office & Enterprise Class IPT Solutions
For locations with 10-10,000 phone users, Alliant provides discounted analysis, design, procurement and deployment of Cisco Unified Communications solutions. Whether large or small, Alliant's IP telephony solutions are cost-effective and supply all the features a small branch office or large enterprise requires (including options for advanced features and AT&T MPLS connectivity), tightly integrated with your Cisco routers and LAN switch equipment.
|
 |
Resource Links :
|
