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Alliant Drawbridge Service represents the "support" component of its ADIS (Analysis, Design, Implementation and Support) approach to IT
engineering. Many clients choose to outsource all or part of their
support and repair activities - and Alliant has several options
available.
Smooth IP Telephony Solutions Suite
Alliant offers a variety of services to design, install and manage
Cisco's IP Communications solutions based on its best-selling
CallManager® voice processing and Unity® voice mail platforms. Review
our entire Smooth IP
Telephony Solutions suite.
Managed Security Services
As companies add new layers of access and identity solutions to
protect critical assets, there are corresponding demands for
additional infrastructure and administrative staffing. The specialized
skills required can be difficult to source. In response Alliant has
introduced Drawbridge Managed
Authentication Service. With Drawbridge, Alliant's dedicated
resources manage your RSA Security solutions, and directly support
your end-user requirements. Whether you need to administer SecurID®
tokens, digital certificates, or strong authentication, Alliant is
available 24/7 as a centralized resource supporting RSA Security
solutions.
With RSA Security Global
Product Fulfillment Service, Alliant manages the ordering and
delivery of RSA products, such as SecurID tokens, for employees of
multi-national organizations. Our fulfillment service takes away the
headaches of global shipping, customs and VAT issues, providing swift
response to token requests
IT Support Services
For IT infrastructure support - from servers to routers to security
appliances - Alliant provides two IT support services:
- Aware Service, which
provides both scheduled proactive maintenance and emergency service
response to IT outages.
- IT On Demand Service,
which connects clients with Alliant's expert technical resources for
short-term IT projects on a discounted, retainer basis.
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