NetWork Operations Center - Desk Supervisor

Specific duties will include:

• Responsible for the day-to-day network operations;

• Leads technical staff during system implementations, upgrades and all critical incidents and coordinates the daily workload of the network engineering team for problem tickets as well as project initiatives;

• Ensures successful completion of all requests, change controls, and incidents and manages completion and oversight of all root cause analysis (RCA) functions;

• Provides input into technical design initiatives and participates with network architecture team to develop and proposes sound strategic/integrated networked solutions and directs thedevelopment of tool recommendations for improved network management; and

• Directs network engineers and key business partners to maintain overall network solution standards

Requirements:

• MS or equivalent in Computer Science, Engineering or related;
• Knowledge of Cisco routers/switches and voice technology;
• Ability to perform troubleshooting and provide network administration support and email administration support.

Who We Are
As a proven leader in IT engineering, Alliant Technologies provides a full range of IT services. We are comprised of a wide range of experienced business and engineering specialists who are organized into technical practice areas. All solutions offered within these practices are delivered through our classic ADIS methodology (Analysis, Design, Implementation and Support). This approach enables us to deliver complete IT solutions that include technical assessments, engineering/project management, and ongoing support to modify, adapt and evolve to our client's IT capabilities. For more information, please visit www.allianttech.com.

Send resume and cover letter to jobs@allianttech.com or call Human Resources at 973 267 5236.