News
Alliant Technologies Achieves Gold Certification from Cisco Systems,
Inc.
Morristown, New Jersey - December 20, 2005 - Alliant
Technologies announced today it has achieved Gold Certification from
Cisco Systems®. The Cisco® Channel Partner program provides Alliant
Technologies with the resource framework to develop an expertise to
sell, plan, design, implement and operate Cisco networking solutions.
To earn Gold certification, Alliant Technologies had to meet or
surpass the stringent personnel, training, customer satisfaction,
specialization, and post-sales support requirements set forth by
Cisco.
"We are committed to creating the tools, training and programs that
help drive channel partner profitability through improved productivity
and return-on-invested capital," said Keith Goodwin, vice president,
Worldwide Channels for Cisco. "With specializations in IP
Communications, VPN Security and Wireless LANs, Alliant Technologies
has secured the training, skills and knowledge to play a pivotal role
in accelerating the adoption of Cisco technology solutions."
The program delivers state-of-the-art technical and sales training
so that certified partners can increase their ability to deliver
services related to the latest Cisco technologies for maximized
productivity. Cisco Gold Certified partners are recognized and
rewarded for employing some of the industry's best-trained network
technicians who can demonstrate their expertise in planning,
designing, implementing and supporting Cisco network solutions. These
teams of network technicians are audited annually to ensure that they
consistently deliver industry-leading support and maintain the
rigorous Cisco standards for network expertise and support
capabilities.
As a Cisco Gold Certified Partner, Alliant Technologies enjoys
several benefits, most notably, access to the latest Cisco customer
satisfaction tool, Partner Access onLine (PAL). The new PAL tool is
based on the same technology that Cisco uses to monitor and improve
its own customer satisfaction. Other benefits include increased access
to the Cisco technical support teams as well as access to
password-protected Websites with real-time product and training
information.
Cisco Gold Certified partners provide 24x7 technical services with
one-hour response time for problem resolution and four-hour on-site
response capabilities. These rigorous support requirements highlight
Alliant Technologies commitment to supporting its strategic business
network and sustainable business models.
About Alliant Technologies
As a proven leader in IT engineering, Alliant Technologies provides
a full range of IT services including strategic consulting, enterprise
networking, IT systems and security engineering, data center
migrations, managed services, VAR solutions and infrastructure
cabling.
Press Contact:
Lynn C. Cohrs
Alliant Technologies
973-775-4114
lcohrs@allianttech.com
Cisco, Cisco Systems and the Cisco logo are registered trademarks
of Cisco Systems Inc. in the United States and certain other
countries.
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